Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

International Students:

Summer 2024/2025 - 05/01/2025 - 07/05/2025

New & Returning Fall - 07/15/2025 - 09/14/2025

Spring/Summer - 12/02/2025 - 02/01/2026

Summer - 05/01/2026 - 07/05/2026

 

Domestic Students:

Summer 2024/2025 - 05/01/2025 - 07/05/2025

Fall - 07/15/2025  - 09/14/2025

Spring/Summer - 12/02/2025 - 02/01/2026

(Spring/Summer Installment Option ends 01/31/2026)

Summer - 05/01/2026 - 07/05/2026

Online Enrollment

Continuation Insurance

Students with a Qualifying Life Event

Opt-Out/Waiver

International Students: If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Summer 2024/2025 - 05/01/2025 - 07/05/2025

New & Returning Fall - 07/15/2025 - 09/14/2025

Spring/Summer - 12/02/2025 - 02/01/2026

Summer - 05/01/2026 - 07/05/2026

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with VSP

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Provider Call
1 (855) 267-0214
Dental Customer Service

BCBSTX Internet Help Desk

If you have any questions, please call the Internet Help Desk.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected